Product Manager (Billing systems and AS Hub)

OpenVPN is seeking a Product Manager to run a small development team (2-4 devs and QA) to improve billing functions in our products, improve user experience in the AS hub, and support the entire development life cycle.

Primary responsibilities will include:

• Take ownership of the project and drive the software development process through all stages of the SDLC (Software Development Life Cycle)

• Manage the specification, planning, progress, status updates, and delivery of the software product

• Disseminate technical documentation to relevant teams and organize effective feedback cycles

• Discover opportunities to improve key metrics 

• Work closely with stakeholders and other teams across the company to ensure everyone is on the same page

• Promote a culture of quality throughout the organization

• Work with DevOps to go live with the feature

• Lead SCRUM meetings

• Since this person will be working on enhancing our billing functions, excellent working knowledge of payment gateways, credit card processing, and subscription billing is a must. Even more critical to success in this position would be a proactive attitude and the ability to assume responsibility, take ownership of the project, and drive it to success.
  

Our philosophy is that we are a small, closely-knit team, and we care deeply about you:

•Competitive pay rates.

•Fully remote work environments.

•Self-managed time off.

•Team trips and special events.

At OpenVPN, we pride ourselves on our commitment to creating innovative and secure networking solutions. If you join us, you will have the unique opportunity to shape the product that millions worldwide will interact with daily.

Stay updated with the latest developments and participate in discussions about OpenVPN.  Engage with OpenVPN on GitHub, LinkedIn, and Facebook.

• At least 3 years of proven experience as a Product Manager or a Product Owner on B2B SaaS products, of which at least 2 years involve working with the billing and charging aspects of the product.

• Understanding of billing models and key revenue metrics

• Experience writing technical documentation (functional and technical product specifications)

• Knowledge of payment/invoicing SaaS providers (for example, Chargebee, Authorize, Braintree) is desirable

• Experience creating user stories and using Jira to manage sprints

• Drive product metrics development to collect insights to make proper decisions about product development is desired

• Understanding of UX, UI, usability

• Understanding and usage of AI tools

• Familiarity with RESTful services

• Good knowledge of networking, protocols, authentication, etc.

• Excellent English communication skills, both verbal and written

• Proactive and can-do attitude, ability to multitask

• Flexible schedule — ability to work across time zones